Privacy Policy

Privacy Policy

This legal text gives you details of how your personal data is collected and processed when you use our website (, including any information you may provide us through the site.

Responsible for the treatment
Contact details of the person in charge FERCOMAR TOURIST APARTMENTS, C/ Doctor Ferrán 9, 29780, Nerja (Málaga) and email

What data do we collect?
According to the General Data Protection Regulation, personal data is all information about an identified or identifiable natural person, that is, all information capable of identifying a person. This would not include anonymous or percentage data.

The personal data that is processed on our website could include, among other data:

Identity data: name, surname and username.
Contact information: email or billing address.
We do not collect any data relating to special categories of personal data (those that reveal your ethnic or racial origin, political opinions, religious or philosophical convictions, union membership and information about your health, genetic or biometric data).

In the event that you are required to collect personal data by law or under the terms of contract between us and you refuse to provide it to us, we may not be able to perform said contract or provide the service, and you must notify us in advance.

How do we collect your personal data?
The means we use to collect personal data are:

Through our contact email, by phone or postal mail, when, among other things:
Request information about our products or services
Hire the provision of our services or products
Request budgets
Send your comments
To ensure the quality of our portal, we have to reserve the right to reject any registration request or to suspend or cancel a previously accepted registration if we understand that it does not meet these requirements or any other law or regulation. If this happens, we will try to provide the reasons for our decision, but we cannot commit to doing so in all cases.
Through technology or automated interactions: On our website we may automatically collect technical data about your equipment, browsing actions and usage patterns. These data are collected through cookies or similar technologies. If you want more information, you can consult our cookies policy.
Through third parties: Google: analytical data or search data. Outside the European Union.

Purpose and legitimacy for the use of your data.
The most common uses of your personal data are:

For the formalization of a contract between APARTAMENTOS TURÍSTICOS FERCOMAR and you.
When you give your consent to the processing of your data
When we need them to comply with a legal or regulatory obligation
When necessary for our legitimate interest or that of a third party.
The User may revoke the consent given at any time by sending an email to or consulting the exercise of rights section below.

We may process some personal data for any additional legal reason, so if you need details about it you can send an email to

Purpose: your data will only be used for the purposes for which we collected it, unless it is reasonably considered that we should use it for another reason. You will be notified in advance so that you are informed of the legal reason for your processing and as long as the purpose is compatible with the original purpose.

Conservation period: They will be kept for the time necessary to fulfill the purpose for which they were collected and to determine the possible responsibilities that may arise from said purpose and the processing of the data. The provisions of the different regulations regarding the conservation period will apply, in what is applicable to this treatment.

Your Rights in Data Protection
Users may contact by sending a communication to the registered office of APARTAMENTOS TURÍSTICOS FERCOMAR or email address, including a photocopy of their ID or other similar identification document, to request the exercise of the following rights:

Access to your personal data: you can ask APARTAMENTOS TURÍSTICOS FERCOMAR if it is using your personal data.

Rectification of your personal data, if they are not correct.
Right to forget your personal data.
Limitation of treatment: your data will only be kept by APARTAMENTOS TURÍSTICOS FERCOMAR for the exercise or defense of claims.
Opposition: you may oppose the processing of your data. In this case, APARTAMENTOS TURÍSTICOS FERCOMAR will allow the data to be processed in the manner that you indicate, unless for legitimate reasons or for the exercise or defense of possible claims, they must continue to be processed.
Portability: in case you want your data to be processed by another firm, APARTAMENTOS TURÍSTICOS FERCOMAR, will facilitate the portability of your data to the new person in charge.
To exercise these rights, you may use the models made available to you by the Spanish Agency for Data Protection.

In the same way, you can claim before the A.E.P.D. if you consider that there is a problem with the way in which APARTAMENTOS TURÍSTICOS FERCOMAR is treating your data. You can direct your claims to the corresponding control authority: The Spanish Agency for Data Protection.

We may need to ask you for specific information to help us confirm your identity and ensure your right to access your personal data (or exercise any of the other rights mentioned above). This is a security measure to ensure that personal data is not disclosed to anyone who does not have the right to receive it.

We resolve all requests within the indicated legal term of 1 month. However, it can take us more than a month if your request is particularly complex, or if you have already carried out a series of actions previously. In this case, we will notify you and keep you updated.

Access to personal data for the provision of services
It is possible that, in the performance of our work, we need the help of third parties (processors), who will only process the data to provide the contracted service, and with whom we have the corresponding measures to guarantee your rights:

Service providers that provide information technology and system administration services.
Professional advisers including lawyers, auditors and insurers who provide banking, legal, insurance and accounting consultancy services.
All those in charge of treatment to whom we transfer your data will respect the security of your personal data and will treat them in accordance with the R.G.P.D.

We only allow such processors to process your data for certain purposes and in accordance with our instructions. However, you can ask us, in compliance with transparency, for a list of who these companies are that provide us with services, you can do so by email:

 Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized manner, modified or disclosed. In addition, we limit access to your personal data to those employees, contracting agents and other third parties who have a business need to know such data. They will only process your personal data on our instructions and will be subject to a duty of confidentiality.

 We have implemented procedures to deal with any suspicion of violation of your personal data and we will notify you and the Control Authority in the event that a security breach occurs, as regulated in the GDPR in its articles 33 and 34.

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